Hotel Oasis Palm Resort ★★★★

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Oasis Palm - All Inclusive | Cancún | Mexico

Boulevard Kukulkan Km 4.5, 77500 Cancún, Mexico

➤ Oasis Palm - All Inclusive | Quintana Roo

Set next to El Embarcadero pier in Cancún’s Hotel Zone, Oasis Palm - All-Inclusive has 200 metres of private beach. This Mexican-style resort offers outdoor pools, a spa, shops and restaurants.

The air-conditioned rooms at the Oasis Palm feature a private bathroom. Each one comes with cable TV, and many have fantastic sea views.

The Oasis Palm’s 5 restaurants range from Japanese to seafood to Mexican food. There are also 6 bars, including a swim-up bar and a beach bar. Children can enjoy the kids’ restaurant and the activity programme.

Numerous bars, restaurants and shopping centres can be found nearby. Other activities include Mexican cuisine courses and Tequila and Mezcal tastings.

Downtown Cancún is around 5 minutes’ drive from the Oasis Palm, while Cancún Airport is 20 minutes’ drive away. Trips to Mujeres Island leave from the port next to the hotel.

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Room choices in Hotel Oasis Palm Resort

Hotel Oasis Palm Resort Services

Internet WiFi is available in all areas and costs US$10 per 24 hours.
Bathroom Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Alarm clock
Outdoors Outdoor furniture, Beachfront, Private beach area
Kitchen Coffee machine
Activities Aerobics, Stand-up comedy, Beach, Tennis equipment, Water park, Evening entertainment, Kids' club, Entertainment staff, Billiards, Children's playground, Games room
Media & Technology Flat-screen TV, Cable channels, Radio, Telephone
Food & Drink Coffee house on site, Kid-friendly buffet, Kid meals, Snack bar, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Parking garage
Reception services Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Security alarm, Key card access, 24-hour security, Safety deposit box Additional charge
General Shuttle service Additional charge, Grocery deliveries Additional charge, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Non-smoking rooms, Iron
Outdoor swimming pool Open all year, Sun loungers or beach chairs
Wellness Kids' pool, Spa lounge/relaxation area, Spa facilities, Hair cut, Pedicure, Manicure, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Massage Additional charge, Spa and wellness centre
Languages spoken English, Spanish

Hotel Oasis Palm Resort Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Oasis Palm - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.)

One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation.

Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico.

Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.

Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.

Please note the legal drinking age in Mexico is 18.

A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Please inform Oasis Palm - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

How do I get the best price guarantee for Hotel Oasis Palm Resort?

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Is WiFi available at Hotel Oasis Palm Resort?

WiFi is available in all areas and costs US$10 per 24 hours.

Is there free parking available at Hotel Oasis Palm Resort?

Free private parking is possible on site (reservation is not needed)., Parking garage

What are the outdoor activities at Hotel Oasis Palm Resort

Outdoor furniture, Beachfront, Private beach area

What languages are spoken at Hotel Oasis Palm Resort?

English, Spanish

What are the general services offered at Hotel Oasis Palm Resort?

Shuttle service Additional charge, Grocery deliveries Additional charge, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Non-smoking rooms, Iron

Are pets allowed at Hotel Oasis Palm Resort?

Pets are not allowed.

What is the check-in time at Hotel Oasis Palm Resort?

From 15:00

What is the check-out time at Hotel Oasis Palm Resort?

Until 12:00

100% real reviews of Hotel Oasis Palm Resort

If you have any questions regarding the facilities or services provided at Hotel Oasis Palm Resort, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Oasis Palm Resort
It is a good place to stay, but with some unhappy spots
The beach is very good. All the bars are amazing. The restaurants are very good. All service people are very friendly. The bedroom is big, clean. Hotel introduction by the apps online or electronic screen in the main hall is very clear and convenient.
Air conditioning is not very satisfied. Front desk at middle night is not very nice when I need help, especially I cannot speak Spanish. The king size beds on the beach are very bad idea. The beds destroy the natural beauty of the beach. My shower room has slope and very slippery. The air conditioning in my bedroom cannot be effectively adjusted, especially when heating is needed. WIFI in the hotel does not cover enough, especially at end of building. Check in and check out time is too long. Especially check out time is no acceptable. The hotel should introduce its daily programs, activity locations by a booklet. That will be friendly to all kinds of people.
7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Oasis Palm Resort
Good
The hotel staff does not speak English and does everything very slowly. Check in - 35 minutes!!!!! However, I did not receive any information about the restaurants, their work or other information about the hotel. I had to go down from the room again and find out information. There was also a problem with the security box in the room - I could not understand how this old system works. There was a hole in the door of the box and at first I thought it was broken. I had to go downstairs again and look for someone to help me. It turns out that I needed to get from one of the services a mechanical block with a large iron key, which I had to insert into a hole in the door of the safe and then plug it. And in the future, all the days, wherever I was, I had to carry this key with me. Very, very uncomfortable. I've never seen such a stupid system. Especially when you wear swimming trunks to the beach or pool. Where should I put this key? Again, when I checked in, no one explained anything.
6,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Oasis Palm Resort
If you can pay a little more for a different hotel, do it.
You can stay until 6pm the day of checkout, food is okay,
You need to make a line of 30-40 minutes for breakfast, lunch and dinner. You have to make a 20-30 minutes line for checkout. It does not feel like beach/sea, more like a big pool. People from next door hotel can enter and use everything but we cannot use theirs. Staff members are always saying “with that bracelets yo cannot do it” but the other hotel can, which feels like discrimination. I would recommend it, I know it is the cheapest all inclusive but if you can pay a little more, do it.
6,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Oasis Palm Resort
For the money paid, ok stay
Good location for small children. The sea is shallow and with small waves almost like a lagoon where the children can swim without worries. Breakfast is good and tasty.
Rooms are not sound proof and aged.

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